Pricing & FAQ
We also provide a preliminary assessment to support you in starting with the right level of language proficiency, materials and study methods to accelerate your effort to learn Indonesian.
Our Package Deals
Classes
Once your payment is confirmed, you can choose the date and time with the help of a schedule board. All times are displayed in your time zone so you don’t have to worry about conversion.
We also accept payment via
Bank Transfer
At the moment, we accept only Paypal as payment method. If you wish pay via bank transfer or another method, please chat with us or send an e-mail.
Cancellation Policy
If you want to cancel a lesson, we request that you cancel at least 6 hours before a scheduled lesson and request to reschedule. Cancellation made within less than 6 hours before the scheduled lesson will incur a penalty of 1(one) credit.
We recommend the students to use our site’s messenger or email in order to communicate with the teachers to discuss flexibility.
Have Any Questions?
FAQ's
If you don’t find answer to your question here, please contact us.
How do I book lessons?
You need to purchase a package and deposit some amount of credits before you can access the schedule board to reserve a specific date and time.
Is it possible for rescheduling a lesson?
Yes it is. You can reschedule a lesson not less than 24 hours before your scheduled lesson starts. Send us a message through our messenger or email to submit your request, or discuss it directly with your teacher.
How can I contact the tutor?
Once your booking confirmed, the tutor will contact you via email to exchange Skype id and confirm the class.
When I book a lesson, which time zone should I use?
You can book a lesson in your time zone, don’t worry about time conversion.
What if my tutor is not online during the time slot?
The tutor is responsible to contact you if a technical issue occurs. However, if you don’t hear anything from the tutor, your credits will be returned. We will investigate the situation thoroughly.
How do I report an issue?
Please feel free to contact us through any channel provided, or contact the tutor directly.